Refund Policy

Monthly and yearly renewal charges are non-refundable unless required by law or caused by a duplicate charge or clear billing error. You can cancel before the next renewal in the Stripe Customer Portal. After cancellation, Pro access continues until the end of the current paid billing period and no further charges occur.

If you need a first-period refund, email support@xthreadexport.co within 7 days of your first Pro charge. Include the email associated with your account and the date of the charge so we can locate the payment.

We do not provide prorated refunds for partial billing periods except as stated in this policy or required by law.

Important boundaries

Public content only. No private, protected, deleted, restricted, login-gated, or bypassed content. Attribution and source URLs should remain attached to exports.